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We are here to help you!

We at Supreme Tracking understand the art of e-commerce and business implications of trading online. Our philosophy is to build flexible, reliable e-business solutions with simple implementation. Thus, our ASP.NET rating and tracking components are very easy to integrate with your existing website as well as simple to use and understand. However, we are here to help whenever you have questions or concerns and we strive to constantly improve our support services and response times. Please choose below the best option to address your issue and solve your problem. When making a request, describe your question in detail so that we can get to the root of your problem faster and, consequently, speed up resolution.

Self Help

Documentation

We put at your disposal comprehensive online help manuals. Browse Supreme Tracking Download Section for exhaustive but plain documentation and step by step instructions covering such topics as tracking & rating components purchase, licensing, installation and use. Consult our tutorials to learn how to perform package tracking and obtain shipping rates for particular carriers.

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Online Demo with Code Examples

You can try our components for free! See how easy it is to rate and track packages before you spend a penny. Just download the component you are interested in. By adding a few lines of code from samples we provide, you can receive a variety of information about a particular carrier’s shipments and pricing. Enjoy all this info so easy to find now and accessible from anywhere at the click of the button. Be always in the know, whether you're in the office or on the go.

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Search Support Resources

Browse Supreme Tracking Support Resources in search for the answers to your questions. Just select a product you are interested in, enter keywords and check where exactly you want to search for explanation. You can choose from our Knowledge Base, Documentation and Demos Resources to find out the information you are seeking.

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Suggest a Feature, Report a Bug and Submit a Support Ticket

To gain access to Supreme Tracking Support System, you have to register and log in; then download free evaluation version of the component you are interested in from download page.

Suggest a Feature (login required)

Wish there was something on Supreme Tracking that you are not seeing? Have an idea on how to enhance our e-commerce tools? Wish there were some more functionalities available in our ASP.NET components? Suggest a feature for consideration in further Supreme Tracking rating & tracking components and e-commerce tools development, use this form. Our team will examine your suggestion for possible inclusion.

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Report a Bug (login required)

Something not working the way you expected? Gather as much info as you can about how and where it occurred, and use this form to report the error. Our team will investigate the issue. You can help us in providing you with a fast, accurate and straight-to-the-point response by describing your problem precisely including your operating system details.

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Submit a Support Ticket (login required)

Need help with installing or using our components and cannot find your answer in available Supreme Tracking online documentation? Use this form to submit your specific inquiry. Our team is at your disposal whenever additional support is needed and will assist you to get started.

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My Support (login required)

Here you can view all your support requests submitted to Supreme Tracking. My Support Section displays detailed information concerning your inquiries sent via Suggest a Feature, Report a Bug and Submit a Support Ticket forms together with the our team feedback.

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